Privacy Policy for Local Baba – Restaurant Portal

Local Baba ("we", "us", or "our") is committed to protecting the privacy of restaurant partners who use our mobile application ("App") to manage their food delivery operations. This Privacy Policy explains how we collect, use, share, and protect your personal information when you register and operate your restaurant on the Local Baba platform.

1. Information We Collect

We collect the following information from restaurant partners during registration and usage:

Registration Details

• Restaurant Name
• Restaurant Address
• Owner's Name
• Mobile Number (used for login and must be unique)
• Email Address (optional)

Operational Data

• Business hours
• Online/Offline status
• Categories and products (add/edit/delete)
• Product pricing and discounts
• Order statistics (total orders, daily orders, top-selling items)
• Order details and updates
• Customer feedback received

Login and Access Info

• Mobile number used for OTP-based authentication
• Device and session-related metadata (non-personal)

2. How We Use the Information

We use your information to:

• Register and verify your restaurant profile
• Enable OTP-based secure login
• Allow you to manage categories, products, and discounts
• Track and display order performance metrics
• Notify you of new orders and enable real-time updates
• Display customer feedback for quality improvement
• Ensure compliance with platform rules and local regulations

3. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share information:

• With delivery/logistics partners for order fulfillment
• With legal or regulatory authorities when required by law
• With our backend technical team for maintenance and support

4. Data Retention

We retain your information as long as your account is active or as needed for legal and operational purposes. If you request deletion, we will remove your account and associated data, except where retention is required by law.

5. Data Security

We use commercially reasonable safeguards including encryption, secure APIs, and access control mechanisms to protect your personal and business data from unauthorized access, misuse, or loss.

6. Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your data
• Withdraw consent at any time by contacting us

7. Third-Party Services

We may use trusted third-party tools for analytics or technical support. These services adhere to similar data protection standards and do not have access to personal data unless necessary for service functionality.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted in the app and updated with a revised "Effective Date."

9. Contact Us